My order was flagged as fraud. What can I do?
We run automated tests on all orders. Your order can be identified as fraud immediatelly after...
I've cancelled my VPS but PayPal charged me for another month. What can I do?
You were had an active PayPal subscription which you forgot to cancel. PayPal subscriptions are...
How can I cancel my VPS?
To cancel a VPS do the following:
Go to My Services
Select the VPS you'd like to cancel by...
Do you offer a discount for paying quarterly, bi-annually or yearly?
We provide discounts on all plans as follows:
monthly - no discount
quarterly (3 months) - 5%...
Is there a money-back guarantee?
We will refund your payment if you're cancelling your service for the following reasons:
You...
