Articles

 Can I upgrade my VPS?

You can upgrade or downgrade your plan at any time: Go to My Services Select the VPS you wish...

 Do you offer a discount for paying quarterly, bi-annually or yearly?

We provide discounts on all plans as follows: monthly - no discount quarterly (3 months) - 5%...

 How can I cancel my VPS?

To cancel a VPS do the following: Go to My Services Select the VPS you'd like to cancel by...

 I don't have a credit card added to PayPal. Can I still use PayPal to pay?

Yes, you can. Select the "PayPal Checkout" button instead of "PayPal subscription when making the...

 I've cancelled my VPS but PayPal charged me for another month. What can I do?

You were had an active PayPal subscription which you forgot to cancel. PayPal subscriptions are...

 Is there a money-back guarantee?

We will refund your payment if you're cancelling your service for the following reasons: You...

 My VPS is suspended for non-payment. How long does it take to activate after payment is sent?

The VPS is automatically un-suspended in a matter of seconds after payment is received.

 My order was flagged as fraud. What can I do?

We run automated tests on all orders. Your order can be identified as fraud immediatelly after...